Privacy and Accessibility | Coaching with Jeni

Privacy Policy and Accessibility Statement

Last updated: June 2025

At Coaching with Jeni, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or engage with our services.

1. Information We Collect

We may collect the following types of personal information:

Name
Email address
Phone number
Billing and payment information
Information you share during coaching sessions or through contact forms

2. How We Use Your Information

We use your information to:

Provide and manage our coaching services
Respond to your enquiries
Send booking confirmations and updates
Process payments
Improve our services and website
Comply with legal obligations

3. Sharing Your Information

We do not sell, rent, or trade your personal data. Your information may be shared with trusted third parties who help us operate our business (e.g., payment processors), but only as necessary and with appropriate safeguards.

4. Data Security

We are committed to keeping your information secure. We use appropriate technical and organisational measures to protect your data.

5. Your Rights

Under UK data protection law, you have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your data (in certain cases)
Object to or restrict processing of your data

To exercise these rights, please contact us at: [Your Email Address]

6. Cookies

Our website may use cookies to enhance your experience. You can modify your browser settings to refuse cookies if you prefer.

7. Changes to This Policy

We may update this Privacy Policy occasionally. We encourage you to check this page for any changes.

8. Contact Us

If you have questions about this policy or how your data is handled, please contact:

Jeni Odley
Email: coachingwjeni@gmail.com
Website: www.coachingwjeni.com

9. Accessibility Statement

We are committed to making our website as accessible and inclusive as possible for all users.

We aim to follow accessibility best practices and ensure our content is clear, navigable, and usable by people with varying abilities. If you experience any difficulty accessing any part of this website, please let us know and we will do our best to assist you.